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Honey I Shrunk the SSD: Intel Confirms Bug in 320 Series

by: admin Monday, July 25th, 2011

Troublesome SSDs are unfortunately not an unusual phenomenon. During the summer there have been frequent reports of problems with drives based on SandForce’s 2000-series controllers. Also, the pundits that have previously proclaimed that Intel is the safe choice have now been proven wrong. Users have reported that units in Intel’s 320 series have suddenly shrunk to a paltry 8MB ​​of total storage space without warning, taking all the data with it on its way out. As far as unpleasant surprises in the world of data storage go, this one ranks pretty high.

Intel SSD

In a post on Intel’s official forum, the manufacturer has now confirmed the problem called “Bad Context 13x Error.” According to Intel it affects a small percentage of solid state drives that report an incorrect capacity after losing power unexpectedly.

Intel is working on a new version of the firmware for the 320 series that will correct the error and promise to post more information as soon as the software update is available. Until then they urge all users to backup important files, not to disconnect the SSD while the power is on, and to always perform a proper shutdown of the computer.

Those who have already lost their critical company data or precious family photos might go so far as to argue that these pearls of wisdom arrived a little too late.

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7 Responses to “Honey I Shrunk the SSD: Intel Confirms Bug in 320 Series”

vt Said:

Yeah, one power surge and the data are gone, as some UPS (including APC-manufactured ones) may fail (instantly shut down the attached hardware temporarily without software warning) due to certain cases of power surges.

Comment made on July 26th, 2011 at 9:25 am
admin Said:

I could also add that I’ve never owned a computer that I haven’t had to do a hard reset on at some point.

Comment made on July 26th, 2011 at 2:29 pm
vt Said:

To be more specific, one of such cases is when you have some hardware interconnected with wires (DVI, network etc), some parts are connected to power filter, some – to PSU. Some surges may cause the shutdown of UPS, leading to very stupid situation, when one server which wasn’t connected to the UPS continues working (short-time surge), while everything connected to the UPS go offline. For one system I had to work with, it was the main source of data loss due to power failure.

Comment made on July 26th, 2011 at 4:05 pm
vt Said:

correction – to UPS

Comment made on July 26th, 2011 at 4:05 pm
10 cool technologies to look for in your next PC | TECHNOLOGY PORTAL Said:

[...] Firmware issues continue to appear, nonetheless as in a box of a Intel “Addresses Bad Context 13x Error,” firmware updates to remediate a emanate are available. SSDs need a opposite mindset than with normal tough hoop drives. To maximize life and performance, users need to be prepared about defragmentation, Hibernation, AHCI and TRIM and Page File. [...]

Comment made on October 21st, 2011 at 10:22 am
SJ Techies » 10 cool technologies to look for in your next PC Said:

[...] Firmware issues continue to appear, though as in the case of the Intel “Addresses Bad Context 13x Error,” firmware updates to remediate the issue are available. SSDs require a different mindset than with traditional hard disk drives. To maximize life and performance, users need to be educated about defragmentation, Hibernation, AHCI and TRIM and Page File. [...]

Comment made on December 12th, 2012 at 2:49 pm
Amy Igelski Said:

We use Intel driven computers and it so good to see that they are finally providing upgrades to their machines. Has anyone used this product yet? Looking for reviews for our clients.

Comment made on March 12th, 2013 at 5:56 am
 

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